Recognized for Operational Best Practices and Support Staff Excellence at the Technology Services World Conference in Las Vegas
Buffalo Grove, Ill., November 11, 2017. CSC Corptax®, the leading provider of corporate tax software, received its ninth consecutive Certified Support Staff Excellence Award from Technology Services Industry Association (TSIA).
The leading association for today’s technology and services organizations, TSIA selected and honored technology companies that have received certification in Support Staff Excellence and Operational Best Practices in 2017. Corptax was publicly recognized for its achievements on October 25, 2017 at the Technology Services World (TSW) conference held in Las Vegas.
Among many milestones, Corptax successfully completed TSIA’s staff development program that enables the delivery of a superior customer service experience through the development of the most critical service delivery resource a company has: its people. The Award is based on performance metrics that ensure staff members internalize key elements of the training program and improve interactions with customers on a sustained level.
“It’s phenomenal that our clients rated their overall satisfaction above 98%,” said Lloyd Howlett, Vice President of Support and Customer Operations for Corptax. “We appreciate their recognition of our teams’ efforts to be a world-class organization.”
About CSC Corptax
CSC Corptax transforms the business of tax through technology, business process expertise, and award-winning customer support. Clients achieve breakthrough tax performance using the first and only single system on the market offering unmatched automation to align processes and workflows, enhance transparency, improve accuracy, and lower risk across the corporate tax lifecycle. For more than 40 years, Corptax products have supported the evolving tax needs of leading organizations in many industries. Today, Corptax solutions help almost 1,000 corporate clients in 100 countries, including 50% of the Fortune 500 and 60% of the Fortune 100.
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