Support Services for Corptax Solutions

Home > Services & Support > Support

Client Success Drives Our Dedication

The support team for CSC Corptax® software strives to deliver award-winning assistance using client surveys and feedback plus third-party evaluations to measure results. Responses like “best support we’ve had” and “a welcome change from our prior vendor” often follow. Hear more from customers on Corptax support.

A 98% customer satisfaction rating and eleven consecutive awards for Support Staff Excellence from the Technology Services Industry Association prove the caliber of the people, technology, and processes in place to serve you.

csc-corptax-support-services-brings-more-client-foot-traffic

Help When and How You Need It

customer-connect-provides-clients-help-with-web-based-tools

Stay productive with industry-best response and resolution times and how-to videos within the product. No matter when you need a hand, Connections is your gateway to web-based tools and expertise around the clock.

  • Find answers at your fingertips in the Support Knowledge Base
  • File timely with extended hours and weekend support during busy season
  • Stay current with webinars and new product updates
  • Network with peers and Corptax experts in discussion forums

Documentation and Follow-up

Quick and accurate answers are as simple as submitting a support request. Collaborate on solutions using a remote desktop connection and receive documentation to reference later and share with colleagues.

All Corptax solutions include the Silver Plan. Customize support with Gold and Platinum Plans.

Feeling championed is why clients call Corptax support staff “phenomenal,” “knowledgeable and friendly,” and “always happy to help.”

Need help now?

Click here for contact and after-hours information for customer support.

Clients on Corptax

Thank you so much for having such a great support system at Corptax. I cannot say enough good things about Corptax Support- everyone at Corptax is the best!!

Paula Weiss, Senior Tax Accountant Acuity, A Mutual Insurance Company

Corptax sets the standard for customer support excellence.

Alan Marsh, Senior Manager - Tax Technology Archer Daniels Midland Company

We rave about Corptax support. Everyone is knowledgeable, competent, and tremendously beneficial, the opposite of what we experienced at other companies.

Angela Procopio, Sr. Tax Accountant Curran Group, Inc.

FIVE STAR SUPPORT! Very fast turn-around and accurate answer.

Gordon Borawski, Manager Income Tax Reporting Live Nation, Inc.

I see why Corptax has an excellent reputation for customer support. I couldn’t be more impressed with their knowledge and professionalism.

Bonnie Varney, Tax Accountant PPG

Customer Service is top notch, A+, bar none the best…biggest point you have that beats out any competitor.

Michael Lee, Tax Director, Global Income Tax Accounting Teledyne

I’m a Corptax fan, I think support is amazing.

Denise Hobbs, Tax Compliance Manager Teledyne Technologies Incorporated

Compared to past vendors I’ve dealt with, Corptax support is second to none. They are far superior and I can guarantee that no one comes close.

Sal Mazzullo, Vice President New York Life Insurance Company

The Corptax support staff is superior. They are fast, patient and professional, and I truly appreciate their assistance.

Jacqueline Hedenberg, Global Tax Department ADM

Corptax Support is the best help we’ve had–bar none.

Nisha Joy, Senior Programmer Analyst Chubb Insurance

Corptax Support is an amazing resource that calls and checks in to make sure we’re fine. If help is needed, they demonstrate solutions via WebEx so we see it immediately.

Kristen Stewart, Senior Tax Manager Kaman Corporation

Corptax Support is excellent. They’re extremely responsive in showing you the solution and documenting it.

Mike Foust, Tax Analyst Menasha Corporation

We get 99.99% of the answers we need from the powerful Corptax Knowledge Base. One look puts the solution in hand — no need to contact our support rep.

Pratyuesh Agarwal, Tax Consultant Deloitte 

Learn More from Corptax

Clients on Corptax

Webinars

Case Studies

800.966.1639