Corptax further recognized with an Outstanding Achievement Award
Buffalo Grove, Ill.— CSC Corptax®, the leading provider of corporate tax software, was recognized for achieving its tenth consecutive Certified Support Staff Excellence Award from Technology Services Industry Association (TSIA) on October 17, 2018 at the Technology Services World (TSW) conference in Las Vegas.
The leading association for technology and services organizations, TSIA awards technology companies that receive certification in support staff excellence and operational best practices. TSIA also honored Corptax with the Outstanding Achievement Award as the only company to achieve Certified Support Staff Excellence Center status for 10 consecutive years.
“Our clients have rated their overall satisfaction with Corptax service above 97% for five consecutive years,” says Lloyd Howlett, vice president of Support and Customer Operations for CSC Corptax. “We appreciate the recognition of our world-class organization made possible by our fantastic team of dedicated service professionals. It’s an honor to work with such an outstanding group and receive TSIA’s award again.”
Among many milestones, Corptax successfully completed TSIA’s staff development program, enabling delivery of a superior customer service experience through the development of the most critical delivery resource a company has—its people. The award is based on performance metrics that ensure staff members internalize key elements of the training, improve interactions with customers, and sustain a high level of customer service.
About CSC Corptax
CSC Corptax transforms the business of tax through technology, business process expertise, and award-winning customer support. Clients achieve breakthrough tax performance using the first and only single system on the market offering unmatched automation to align processes and workflows, enhance transparency, improve accuracy, and lower risk across the corporate tax lifecycle. For more than 40 years, Corptax products have supported the evolving tax needs of leading organizations in many industries. Today, Corptax solutions help almost 1,000 corporate clients in 100 countries, including 50% of the Fortune 500 and 60% of the Fortune 100.
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