One of five finalists competing for the national title of “HDI 2017 Analyst of the Year”
Buffalo Grove, Ill., March 7, 2017. Corptax, the leading provider of corporate tax software, has announced that Senior Support Advocate Paulla Goines has won the award for “HDI Analyst of the Year—Central Region.” This May, Goines will compete with four other candidates for the “National HDI Analyst of the Year,” slated for presentation in Washington D.C.
Each year, HDI honors the very best of the support profession with a variety of prestigious awards. These awards recognize those that have most enhanced the image of the support industry by attaining the highest standards of quality and customer satisfaction.
Nominated by her peers and after an evaluation process, Goines was recognized as the industry’s top first-level support analyst at a ceremony in December 2016 where she was named “2016 HDI Analyst of the Year—Dallas-Fort Worth Chapter.” Goines then moved on to the central region competition which she won as well, and which qualified her to compete at the national level.
“It is important to provide the best customer service, training and experience for our customers while they complete their compliance and provision processes,” said Paulla Goines. “I believe that the continued success of the award-winning Corptax Support Services group is proof that we are dedicated to our customers and want to see them be efficient and successful.”
This HDI Analyst of the Year award makes the third consecutive year Corptax Support Services has been recognized for world-class support by HDI. They have also garnered the TSIA Support Staffing Excellence award for eight consecutive years—and Corptax has been recognized as one of the Best Companies to Work for in Texas for six consecutive years.
In 1989, HDI became the first professional association created for the support industry. Since then, HDI has remained the source for professional development by offering resources to promote organization-wide success through exceptional customer service. This is achieved by facilitating collaboration and networking, hosting conferences and events, producing publications and research and certifying and training thousands of professionals each year.
About CSC Corptax
CSC Corptax transforms the business of tax through technology, business process expertise and award-winning customer support. Clients achieve breakthrough tax performance using the first and only single system on the market offering unmatched automation to align processes and workflows, enhance transparency, improve accuracy, and lower risk across the corporate tax lifecycle. For more than 40 years, Corptax products have supported the evolving tax needs of leading organizations in many industries. Today, Corptax solutions help almost 1,000 clients in 100 countries, including 50% of the Fortune 500 and 60% of the Fortune 100, nationally.
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